Privacy policy

Dot to Dot Counselling is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Dot to Dot Counselling may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from August 2020.

What we collect

When you get in contact with Dot to Dot Counselling, we may collect the following information:

  • name
  • contact information including email address
  • other information relevant to our services

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • internal record keeping
  • we may use the information to improve our services


We are committed to ensuring that you information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


When you access and use the website, the pages that you access, together with a cookie, will be downloaded to your computer. Cookies are software applications which store information about your visit to our website on your hard drive. This information supplied by cookies can help us to provide you with a better experience when using our website and the website services by analysing the way in which people use the website. Cookies do no identify you personally but they do identify your computer.

You are able to disable cookies using your browser software (for information on how to do this check you browser information/help facilities). You will still be able to browse the website if you do not enable cookies, but you must enable cookies if you wish to use the areas reserved for registered users. We may use the information collected by cookies to monitor the performance of the website and the website services. Such information will not disclose your individual identity or personally identifiable data without your permission.

To find out more about cookies and how they work, visit